Shipping
We are a small team and we do our very best to fulfill all orders as quickly as possible. Our standard turnaround time is 2 business days, and 3 – 4 business days during our peak dispatch periods. We send all parcels with a tracking number.
International delivery rates vary between regions, and we have done our best to offer a fair shipping charge relative to your location.
Shipping charges are based on your shipping address entered at checkout.
Returns
When making a purchase from us, please choose your items carefully. We want you to absolutely adore what you order, but we cannot accept returns unless your goods have been damaged in transit or are faulty.
We do not offer change-of-mind returns/refunds.
If anything you’ve ordered arrives damaged, please contact us straight away, providing us with your order number, and a description + photo of the damage. Please do not return any items before first contacting us. Damaged items must be reported to us within five days of your order being marked as ‘delivered’ on tracking.
Items that have been deemed damaged or faulty will be replaced for you at no extra cost. Replacements will be for the exact item/s originally ordered, or, only in the case that these are now out of stock, with the nearest possible alternative.
